Shipping

We aim to provide a seamless and reliable delivery experience for all our customers. Please review our delivery policy carefully before placing your order.

Once your order has been confirmed, please allow 3-5 business days for us to process and prepare your order for shipment. During peak periods or promotional events, processing times may vary, but we will make every effort to fulfil orders as quickly as possible.

All deliveries will be sent via tracked and signed services to ensure the safe and secure delivery of your items. This allows you to track your order's progress and requires a signature upon delivery for added security.

Delivery times vary depending on your location and the shipping method selected at checkout. Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. Please use this information to track the status of your delivery.

We offer international shipping to select countries. Please note that international deliveries may be subject to customs clearance procedures, which can cause delays beyond our control. Import duties, taxes, and customs fees may also apply and are the responsibility of the recipient.

Please ensure that the delivery address provided at checkout is accurate and complete to avoid any delays or delivery issues. We are not responsible for any delays or lost packages resulting from incorrect or incomplete delivery information provided by the customer.

If you encounter any issues with your delivery, such as delays or non-delivery, please contact our customer service team at question@skitzoworldwide.co.uk for assistance. We will work with our shipping partners to resolve any issues and ensure that your order reaches you as soon as possible.

Once your order has been successfully delivered, please inspect the package and its contents carefully. If you notice any discrepancies or damage, please contact us immediately so that we can assist you accordingly.

If you have any questions or concerns about our delivery policy, please do not hesitate to contact us at question@skitzoworldwide.co.uk. Our customer service team is available to assist you with any inquiries you may have regarding your order and delivery.