faqs

Here are answers to some commonly asked questions about Skitzo Worldwide:

Skitzo Worldwide is a clothing company that offers a range of unique and stylish apparel for individuals who embrace bold and expressive fashion. Our collections feature a blend of urban streetwear and contemporary designs, curated to make a statement.

Our products are crafted with care and attention to detail. We work with manufacturers and artisans from around the world to produce high-quality garments that meet our standards of excellence in design and craftsmanship.

Yes, we offer custom and bespoke pieces for customers looking for personalised apparel. Please contact our customer service team at question@skitzoworldwide.co.uk for inquiries about custom orders and special requests.

We offer refunds for standard products within 5 days of the purchase date. However, refunds are not available for custom bespoke pieces unless there is a manufacturing defect or an error on our part. Please review our full refund policy for more information.

Shipping times vary depending on your location and the shipping method selected at checkout. Please allow 3-5 business days for order processing, in addition to shipping times. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

Yes, we offer international shipping to select countries. Please note that international deliveries may be subject to customs clearance procedures and import duties, taxes, and customs fees. These fees are the responsibility of the recipient.

For any questions, concerns, or inquiries, please contact our customer service team at question@skitzoworldwide.co.uk. Our team is available to assist you with any assistance you may need regarding orders, products, or general inquiries.

Yes, all orders are sent with tracked and signed services. Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.

If you encounter any issues with your order, such as delays, damaged items, or missing items, please contact our customer service team immediately. We will work to resolve the issue promptly and ensure that you receive the assistance you need.

We are open to wholesale partnerships and collaborations with like-minded individuals and businesses. If you are interested in working with us, please reach out to our team at question@skitzoworldwide.co.uk to discuss potential opportunities.